My Bosch 2200hp garden shredder has jammed. Blades won't

From https://www.justanswer.com/ythi JustAnswer Customer: My Bosch 2200hp garden shredder has jammed. JustAnswer Customer: Blades won't turn in either direction although motor hums. JustAnswer Customer: How do I access the jam? JustAnswer Customer: Can't find manual. Pearl Wilson: Assistant: Can you guesstimate how old your Bosch is? Pearl Wilson: Assistant: And just to clarify, what's the exact model? JustAnswer Customer: 4-5 years. JustAnswer Customer: Bosch 2200 HP AXT Pearl Wilson: Assistant: Do you plan on doing the work yourself? JustAnswer Customer: If it isn't too technical! Pearl Wilson: Assistant: Anything else we should know to help you best? JustAnswer Customer: Had only just started after lunch break so had cooled down from morning work. Vince O.: Small Engine Technician: Hello, unplug and remove silver cover to access blade area to have a look, Vince O.: Small Engine Technician: Here is a link to operators manual. Vince O.: Small Engine Technician: https:/www.manualslib.com/manual/1126435/Bosch-Axt-2500-Hp.html#product-AXT 2200 HP Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi