TITAN PMR handout process
TITAN PMR has end-to-end workflow and management of customer interaction from the point of arrival to the handout of medications. End-to-end workflow Titan is revolutionising pharmacy processes. It manages end-to-end workflow – from receipt of a prescription, to data entry, labeling, packaging and handout/delivery. The Titan solution is delivered through multiple apps and multiple devices to create the ultimate workflow and deliver the best experience to customers. Titan operates a Trello-style dashboard system allowing you to track the journey of prescriptions from start to finish - on time and in full. Receiving customers and prescriptions - Titan Check-in Unlike other PMR systems, which take electronic prescriptions and print them off, Titan actually takes paper prescriptions and digitises them. Titan Check-in, which is deployed on a tablet PC with a super-fast scanner, scans all incoming prescriptions into images to display alongside EPS images on Titan. Titan Check-in manages the customer interaction at the point of arrival – it captures exemptions and establishes whether customers are waiting, calling back or requesting delivery. Customers can track their waiting times on the screen ensuring the best possible pharmacy experience. Handing out medications - Titan Handout Titan takes prescriptions carefully through their electronic journey to the handout stage, at which point Titan Handout takes over. Titan Handout is deployed on a mobile device with integrated barcode scanner that manages the storing and handout of dispensed medications, and front-line patient experience and service. It ensures that patients are given the right medications and prompts any messages from the pharmacists. If patients are calling back, Titan Handout sends text messages and locates prescriptions when patients arrive for collection to ensure that nothing is left behind. When the medications are handed over, Titan Handout automates the prescription claim process.
TITAN PMR has end-to-end workflow and management of customer interaction from the point of arrival to the handout of medications. End-to-end workflow Titan is revolutionising pharmacy processes. It manages end-to-end workflow – from receipt of a prescription, to data entry, labeling, packaging and handout/delivery. The Titan solution is delivered through multiple apps and multiple devices to create the ultimate workflow and deliver the best experience to customers. Titan operates a Trello-style dashboard system allowing you to track the journey of prescriptions from start to finish - on time and in full. Receiving customers and prescriptions - Titan Check-in Unlike other PMR systems, which take electronic prescriptions and print them off, Titan actually takes paper prescriptions and digitises them. Titan Check-in, which is deployed on a tablet PC with a super-fast scanner, scans all incoming prescriptions into images to display alongside EPS images on Titan. Titan Check-in manages the customer interaction at the point of arrival – it captures exemptions and establishes whether customers are waiting, calling back or requesting delivery. Customers can track their waiting times on the screen ensuring the best possible pharmacy experience. Handing out medications - Titan Handout Titan takes prescriptions carefully through their electronic journey to the handout stage, at which point Titan Handout takes over. Titan Handout is deployed on a mobile device with integrated barcode scanner that manages the storing and handout of dispensed medications, and front-line patient experience and service. It ensures that patients are given the right medications and prompts any messages from the pharmacists. If patients are calling back, Titan Handout sends text messages and locates prescriptions when patients arrive for collection to ensure that nothing is left behind. When the medications are handed over, Titan Handout automates the prescription claim process.